article

Deployment doesn't have to be a stone sleed project

By August 19, 2020December 6th, 2020 No Comments

The transfer of patients to non-urgent follow-up care is carried out in the health centre hospitals of the Central Uusimaa Health and Social Services Joint Municipal Authority and at HUS Hyvinkää Hospital with the help of Uoma. The system has been welcomed with pleasure from both operators and information management. 

Electronic systems are increasingly being used as part of health care. For IT administration, it means continuously developing tools, because they are responsible for the systems in which professionals do their work. However, fears of an uncontrolled rise in costs and painful memories of failed procurement decisions creep into the mind when updating systems is raised.

However, the lightness of the introduction of the new system may also surprise positively, as happened in Keusote with Uoma. Uoma has been well received, and Hanna Downton, Chief Information Officer for Architecture at Keusote, is happy to share her experience in introducing the system:

"Iwas happy to welcome the introduction of Uoma and cooperation, but from an information management pointof view, it surprised me even more positively. We worked closely for Keusote all the time together with the supplier, information management and operations. The cooperation was really smooth, the project progressed on schedule, and it was easy for us to commit to it. "

The aim has been to make the commissioning effortless for the customer from start to finish. IT administration does not have to worry about a heavy commissioning project, as unitary healthcare professionals are responsible for the responsibility.

"We handle the coordination and implementation of deployment, the specification and modelling of existingfollow-up treatment paths to Uoma, retrieve the relevant contact information and train the users. All the customer has to do is give us a mandate, and we'll take care of it. "," says Taavi Saviauk, CEO of Unitary Healthcare.

The change in operations is part of the implementation of the systems

The introduction of new systems and tools often requires a change of policy. We are no longer just talking about the introduction of systems, but also a major role from the point of view of INFORMATION management. Hanna Downton, Chief Information Officer, is pleased that the change in operating methods in the introduction of Uoma had been well taken into account, and IT administration was not left alone with the new system:

" Thechange in operations was taken into account very well in this project. From the beginning, we saw that Uoma has deployments behind him, and there are experts who know what they are doing. You didn't have to be alone in pulling a stone sleigh, but on the contrary, the feeling of working together was emphasised throughout the journey."

Uoma is a unique system because it was designed by healthcare professionals. Personal experiences with heavy patient information systems have strengthened the desire to build a user-friendly service. According to Taavi Saviauk, CEO of Unitary Healthcare, the supplier's presence in commissioning is important when implementing operations through the new system:

"Health care does not need any new heavy information systems that will be forcibly incorporated into the operations. That's why we built Uomas into a tool that adapts to existing practices and steers our operations in a better direction. We always have a healthcare professional involved in commissioning trainings, and we receive feedback directly from the field to develop our operations. "

Uoma is a viable solution

Uoma was introduced in Keusote as a separate system from the patient information system. Uoma has therefore been designed so that it can be implemented flexibly as an independent system or integrated into the patient information system. 

Uoma operates on all platforms and browser-based it is light to take an experiment without additional installations. The starting point is simplicity: the system adapts to the individual needs of customers and the features are increased according to use cases together with the customer. According to Hanna Downton, Chief Information Officer, the agile development of the system with the operation is a huge plus in the modern era: 

"Uoma fits our architecture well because it does not have huge technical requirements. The commissioning was also technically light, as Uoma is browser-powered and did not require us to install. The content is also very customizable and modified as our operations have evolved."

From the user's point of view, the work is easy because logging in is done by email address, and the SMS wake-up calls made possible by the system guarantee flexible working regardless of location. There is a constant desire to expand the use of uoma, which indicates an exceptionally successful system deployment. 

"Uoma is exceptional in that the users of the operations have found that it will benefit themenormously even without integration, and there is a constant desire to expand the use. Rarely have I been involved in introducing such a system, which is being taken out of hand. Hanna Downton, Chief Information Officer, says with delight.

Uoma to be used in three weeks:

  • Project Startup 
    • defining customer needs 
      • We'll do the coordination from start to finish.
  • configuration 
    • mapping the operating environment, searching for contact information and modelling individual follow-up treatment paths
      • We adapt the content to suit the customer's operations.
  • User training 
    • training of carers to use the system
      • A healthcare professional is always involved in the training.
  • deployment
    • transferring patients with Uoma
      • We are further developing our operations together with the customer.