A mobile solution that facilitates the browsing and recording of patient data streamlines work and now improves the flow of information also in the home hospital.
The Central Uusimaa Regional Home Hospital recently started treating patient transfers with the help of Uoma. This is Uoma's first home hospital opening. The benefits in relation to previous practices have become clear in only a few weeks: the flow of information has improved, while phone interruptions to nursing have decreased.
Patients always come to the home hospital with a doctor's referral from specialised health care wards, emergency departments, acute appointments in health centres or wards. In other words, the home hospital is one potential route of follow-up treatment for the patient, and the medical services provided to the home are increasingly being used. According to Taavi Saviauk, CEO of Unitary Healthcare and a doctor himself, patient transfers are handled more smoothly when all possible follow-up treatment pathways have been taken into account:
"We have wanted to bring the existing follow-up treatment pathways inside Uoma so that patient transfers can be arranged in Uoma, regardless of where the patient goes for further treatment. When the regional home hospital was made visible, the overall process was improved at the same time: now information on the usability of home hospital places is also available to everyone. "
Pia Tauriainen, who works in the acute ward of Järvenpää Health Centre and as the care coordinator of a regional home hospital, is pleased that patient transfers to wards and home hospitals are handled through Uoma. The phone doesn't ring nonsensensing anymore. In addition, the work equipment that is included in the 24-hour hospital-level treatment at the patient's home or at the outpatient clinic of the home hospital is worth the gold.
"The tool, which is easily involved in field work, is a great help to mobile nurses. Now up-to-date information can be documented quickly, clearly and independently of time, place or other systems. "," says Pia Tauriainen, Care Coordinator.
A good flow of information is an essential part of safe and high-quality patient care – including in the home hospital, where patient transfers take place in the evenings, at night and on weekends.
Phone no longer interrupts nursing
In home hospital patient transfers, a particular challenge has been related to ringing a phone and providing a new patient when a nurse is with another patient on a home visit. According to Pia Tauriainen, treatment coordinator, the exchange of information by phone is laborious and can cause interruptions in the treatment of patients requiring concentration:
" Whenthe nurse is at the patient's home to treat the patient, it is a bad time to start processing another patient's data on the phone. It would always seem to be going that the phone just rang at the wrong time."
Documenting patient data on the phone takes time and the possibility of mis-recording increases, which can cause interruptions in the flow of information. The transfer reports to be completed will help the recipient while improving patient safety when the data does not need to be recorded in the middle of nursing or copied from one place to another in a hurry. According to Care Coordinator Pia Tauriainen, the main benefits of uoma are related to the decrease in telephony:
"Uoma saves working hours, reduces nursing interruptions and improves patient safety when there is no need to write down a piece of paper heard on the phone. When I tell the home hospital that a new patient is coming to them, the recipient can view the information from Uoma."
Uoma enables flexible treatment of patient transfers in addition to other work. The awakenings will tell you when new information comes to Uoma. A nurse can focus on one thing at once.
"You don't have to stop nursing when you wake up to Uoma, you can return to it when you have finished the previous thing," says Pia Tauriainen, care coordinator.
"I wouldn't give up chat"
Data storage and access to up-to-date information are especially important in a mobile medical unit, where communication often takes place when moving from one site to another. In connection with the patient transfer, a chat channel will open in Uoma, where the professionals participating in the transfer can exchange information and ask more detailed questions. It is easy to return to the data logged into the system because everything is stored for later use. Chat is by far a favorite feature of Uoma users. Pia Tauriainen, care coordinator, agrees:
"Chat is the feature I wouldn't give up. It's easy to communicate there and get back to those things when there's a good time. If you think you're out there on the field, you can get back to business after that. "
Uoma also provides up-to-date information to support the monitoring of patients' mobility, which facilitates reporting. The search for previously necessary reporting data was carried out partly manually or retrospectively on the basis of data obtained from the patient information system.
"I have followed in uoma's reporting column how many patients come from and where we come from. It is useful in providing monthly reports. If you follow them for longer, you will surely learn to understand these problems better and anticipate how they will emerge from there. "
Up for use in three weeks
The commissioning of uoma at Keusote Home Hospital was carried out quickly and in close cooperation with technology experts and healthcare professionals. Often, the uncertainties related to the systems were dispelled by good experiences with the use of Uoma in wards and by the knowledge that Uoma was developed by health care professionals.
"We had noticed how Uoma facilitates patient transfers in inpatient wards, makes them faster and more timely, so it was easy to use it here at the home hospital. Help is well available from Unitary Healthcare and everything has been made to go well on a fast schedule. "," says Pia Tauriainen, treatment coordinator.
In three weeks, Uoma merged into home hospital operations. For care coordinator Pia Tauriainen, the introduction of Uoma appeared very simple – Uoma was just turned on and the use started:
"Wehad trainings for a few weeks, and the majority of people got involved in them. Then, in the third week, Uoma was introduced. "
Uoma is used as a mobile application in a home hospital, which is similar in functionality to browser-based Uoma. According to pia Tauriainen, the care coordinator, everyone has learned very quickly to use Uoma and there has been no need for additional consultation:
"The mobile version has worked well, liked and praised as easy to use. I was already familiar with uoma, so I was prepared to advise on how to use it even outside of working hours, but everyone did so well that no calls were made in that regard. "
In terms of features, Uoma is adapted flexibly to different situations. Especially during the pandemic that has shaken the world, the flexibility of Uoma's development and the timelyness of information have risen to their new glory. According to Pia Tauriainen, care coordinator, it is great for everyone in a slightly new situation that the response to changes has been flexibly:
"Uoma is flexible. When the changes enter into force tomorrow, they will be implemented in Uoma. In particular, changes have been made to Uoma during the coronavirus period, as the Covid entry in patient data has slightly changed patient guidance. "
The fact that the customer knows that help is quickly available if development needs are needed when the operating methods change brings to the future. After a few weeks of use as a treatment coordinator, Pia Tauriainen, who is responsible for patient transfers, is calmly prepared to recommend Uoma:
"I would certainly recommend Uoma for the use of home hospitals. It will make this everyday job much easier when the phone drumbeat is omitted. At the same time, your own work calms down when the phone doesn't ring all the time. "